IS PARKING AVAILABLE?
Free parking is available on Babcock Blvd in front of building and across the street. Accessible parking is in back of building on Evergreen Rd.
WHICH CREDIT CARDS DO YOU ACCEPT?
We accept all major credit cards through our website, box office, and in our showroom, including Visa, Mastercard, Discover and American Express.
WHAT IS THE REFUND POLICY?
All sales are final, no refunds, credits or exchanges. If a show is cancelled, tickets will be refunded.
HOW DO I GET BOOKED?
We are predominantly a rental venue, but we do book some major acts ourselves. If you are producing a show, please email a proposal and a video to: firstname.lastname@example.org
ARE THERE TICKET FEES?
Yes, but they are very reasonable. We’ve partnered with a ticketing company (Seat Engine) that handles everything. We are not working with Ticketmaster, so rejoice!
WHAT HAPPENS IF I'M LATE TO THE SHOW?
We recommend arriving at least 15 minutes prior to the show. Your tickets are held up until the event time. After the event begins, admission is still allowed, but seats may be forfeited if the show is sold out.
IS THERE AN AGE REQUIREMENT FOR ENTRY?
Standard admission is 18+ or 14+ with a parent or guardian. This may vary per event so be sure to check event description.
WHAT DO I NEED TO CHECK IN?
Email confirmation (printed or on your phone) OR Ticket (printed or on your phone) with an ID that matches the name on the order is required to check in.
HOW DO I BOOK THE VENUE FOR A FUNDRAISER, PRIVATE PARTY, OR PRIVATE EVENT?
We are available for all types of private events! For more information, please send an email to: email@example.com
HOW DO I LEARN MORE ABOUT UPCOMING SHOWS AND WHAT'S HAPPENING AT THE VENUE?
Check us out on Instagram and Facebook for the latest news or text BUS to 412-278-7293 to stay updated. You can also join our mailing list and be the first to know – the form to join is on our homepage.
WHAT'S THE DIFFERENCE BETWEEN GOLD, SILVER, AND GENERAL ADMISSION SEATING?
Our seating is first-come-first-served by section.
GOLD – Rows 1-3
SILVER – Rows 4-6
General Admission – All subsequent rows. The earlier you arrive the closer you can sit!